Support Center

Choosing a Payment Processor

Last Updated: Sep 18, 2013 10:54PM PDT

In order to sell tickets, you need to choose a payment processor. Shindigg has 2 different options for you to process payments and collect money, Stripe or Paypal.

Most event organizers choose Stripe for payments – it’s really easy to setup, there are no setup or monthly fees, your money is immediately available in your Stripe account, and your money is transferred to your bank account automatically.

Stripe also makes it easier for your customers, as they can pay securely with a credit card on Shindigg without needing to go to a different website.

Paypal is also available to process payments. When you choose Paypal, money is immediately available in your Paypal account and you can manually transfer it to your bank account whenever you choose.

Please note that if you choose Paypal, you customers will be redirected to the Paypal website where they must login with their Paypal account, or create a new one in order to complete their purchase. They can then pay with Paypal or a credit card.

Recommendation: Shindigg recommends Stripe - it’s simpler and easier for both you as the event organizer and your customers. You can see more details below:

  Stripe Paypal
Payment provider transaction fees 2.9% + $0.30 per transaction 2.9% + $0.30 per transaction for Visa, MasterCard and Discover
3.5% + $0.30 for Amex
Fees on refunds $0 - If you fully refund your customer, Stripe will fully refund the payment processing fees $0.30 - Paypal will retain their $0.30 fee if you refund your customer
Refund experience Seamless - you can partially or fully refund your customer from within Shindigg Setup required - you must take manual steps on Paypal to refund your customer from within Shindigg
Setup charges $0 $0
Monthly charges $0 Varies from $0 to $30 depending on your account type
Super easy to setup an account
Yes
No
Seamless payment experience for your customers
Yes
No
Accept payments with any major credit card
Yes
 
Yes, but your customers will be redirected to Paypal where they must sign up for a Paypal account.
Automatically transfers your money to your bank account
Yes
 
No, you need to log into Paypal and manually transfer money to your bank account
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