Support Center

Q: Help! I never received my email confirmation, what do I do?

Last Updated: Oct 28, 2016 03:14PM PDT

As soon as you purchased tickets, we sent you an email confirmation. Sometimes it ends up in your junk mail folder. Be sure to check your junk mail folder, and if you use Gmail, be sure to check your other “tabs”. Gmail recently introduced a tab system and it automatically puts mail into different tabs for you, so your confirmation mail might be in a different tab. If so, move it to the “primary” tab so future confirmation email show up there.

Add [email protected] to your address book or safe list to ensure that future confirmation emails end up in your inbox.

The most important thing attached to the confirmation email was your tickets. You can access them on Shindigg and re-download them at any time: http://support.shindigg.com/customer/portal/articles/810125-how-do-i-download-my-tickets-

[email protected]
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