Support Center

Configuring Your Paypal Account So You Can Process Refunds Within Shindigg

Last Updated: Jun 13, 2013 03:09PM PDT
If you choose to use Paypal payment processing and need to refund a purchase to one or more of your customers via the Event Control Center, you'll need to give Shindigg permission to process refunds on your behalf. You can do this by taking the following steps:
  1. Login to your Paypal account.
  2. Click on the link to the Profile page.

    Step 1
     
  3. Click on "My selling tools" and then "Update" next to "API Access"

    Goto My Selling Tools then update API Access
     
  4. Click on "Add or edit API permissions"

    Add or edit API permission
     
  5. In the "Third Party Permission Username" text box, enter the value paypal_api1.shindigg.com and click "Lookup"

    Enter username
     
  6. Verify that the Organization is listed as "Shindigg Media LLC" and check the box next to "Issue a refund for a specific transaction" then click the button "Add".

    Grant Permissions
     
  7. You will see a success message and an entry for paypal_api1.shindigg.com and Shindigg Media LLC will be displayed.

    Verify permission added
     
You're all set - now you will be able to process refunds for orders where your customers have paid using Paypal.
[email protected]
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete